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Dr. Gary Chapman
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The Language of Apology

We don’t all agree on what constitutes a sincere apology! What happens when our apologies are not accepted? Dr. Chapman stresses that you need to learn the “language” of the person you are apologizing to – seeking to communicate that your apology is sincere.

Program available to purchase as: cd dvd

This program, 34394, last aired Friday July 23rd, 2010.

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